A burofax can help prove that a demand was communicated, but does not turn a disputed debt into an undisputed one. Its usefulness depends on the content sent, identification of the recipient and the evidence retained of dispatch and receipt.
Before sending it, decide what you intend to achieve: demand payment, establish an outstanding balance, open negotiations or take a step relevant to a time limit. Using the same wording for all these purposes may leave important issues unresolved.
Identify the claim precisely
The communication should make it possible to identify the relationship giving rise to the debt. Describe the invoices or services, due dates, partial payments and amount claimed. If a company is acting, check that the creditor entity is named, rather than only a contact person.
It is not advisable to include accusations or threats unrelated to the claim. Clear, verifiable and proportionate wording usually contributes more than an intimidating tone. It is also necessary to check that there is a basis for demanding each item.
Keep more than the receipt for the sending fee
A later review may need to establish what wording was sent and what happened when delivery was attempted. It is therefore useful to keep the documentation for the service purchased, certified content where appropriate and the notification results.
The address deserves attention. Do not assume that any old address, or the premises where work was performed, will produce the intended effects. Delivery incidents must be assessed in their circumstances, without automatic rules about refusal or absence.
Limitation: first establish the applicable time limit
An out-of-court demand may affect limitation periods under the applicable legislation. Analysing this requires identifying the cause of action, the period, when it starts and the requirements for an act that interrupts it.
General Spanish civil law and Catalan civil law contain different rules. Nor is it correct to treat every time limit for bringing a claim as a limitation period: some are expiry periods and do not follow the same rules.
A burofax does not always amount to sufficient prior negotiation
Where court proceedings require prior negotiation, it is necessary to assess whether the communication and subsequent steps satisfy that requirement. The medium used to send a letter does not by itself determine the nature of the activity carried out.
It is useful to distinguish what can be submitted to prove the attempt to negotiate from what must remain confidential. This distinction should be prepared before drafting offers or reproducing conversations in a claim.
Frequently asked questions
Must a demand be sent before every court claim?
This depends on the procedure, the subject matter and statutory exceptions. The fact that a case concerns a debt does not provide a universal answer.
Does sending a burofax guarantee payment?
No. It may improve the evidence of certain steps, but does not replace an assessment of the debt or the debtor's solvency.
You can consult our debt recovery service to prepare a communication suited to your objective. Bring the contract, invoices and earlier exchanges. This is general information and does not calculate the time limit for an individual claim.


